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Glossary
Glossary

SSO

SSO allows access to multiple services using a shared authentication mechanism. It can reduce login difficulties and centralize certain security policies. It does not replace application-specific permissions. Rights, exits, and role changes must still be managed.

Coup de Poing editorial team2 min
Data & integrations

A concrete example

A member already logged into their main account accesses the programme without a new password. The platform verifies an assertion or a token, depending on the chosen integration.

A point to consider

Successful authentication does not prove eligibility for the programme. Identity, access rights, and session termination remain separate.

Test the account lifecycle.

Document the first login, the recognition of an existing account, and the termination of access rights. Test a deactivated account, a change of role, and an expired session. Provide a clear message and support when an authenticated user is ineligible. Successful integration is also verified by examining these refusal situations and the consistency of disconnections.

Questions to ask your team

  • How does a deactivation become effective in the programme?
  • Does a role change update permissions without creating a second account?

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Glossary 2 min

API

An API defines a structured way to exchange data or request an operation between systems. In a programme, it can link purchases, eligibility, points, or orders. The contract, authentication, errors, limits, and rework must be documented to make the integration usable.

Understand and apply
Glossary 2 min

CRM

CRM refers to the practices and tools that organize customer relationship management and tracking. It can centralize contacts, interactions, and opportunities. Its connection to customer loyalty depends on the necessary data and expected actions. Synchronization must have a designated person responsible and explicit controls.

Understand and apply
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