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Glossary
Glossary

Employee Benefits

Employee benefits encompass programmes designed to provide value to employees beyond their base salary. Their nature, funding, and conditions can vary. The social and tax context must be examined by the relevant managers. Their usefulness is also judged by their actual accessibility.

Coup de Poing editorial team2 min
Rewards & benefits

A concrete example

Useful offers can relate to leisure, daily life, or services, with access adapted for employees both on-site and remotely. The selection is based on observed needs.

A point to consider

Do not present a displayed discount as a real saving. Measure actual usage and satisfaction; have the allocation framework validated.

Evaluate access as much as supply.

Test the user journeys with employees on-site, mobile, and without a work email address, where applicable. Verify authentication, understanding of the terms and conditions, and access to support. Then compare usage across different user groups without exposing individual usage to managers who don't need it. A difference in usage may reveal an access problem rather than a lack of interest.

Questions to ask your team

  • Do all eligible employees have a suitable means of access?
  • Do the indicators allow for service improvement without revealing individual usage patterns?

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