Coup de Poing
Glossary
Glossary

Employee recognition

Employee recognition values a contribution, effort, or achievement. It can take collective, individual, material, or symbolic forms. Its credibility rests on understandable criteria and attention to context. A reward does not replace working conditions or standard management practices.

A concrete example

A team is thanked for a specific contribution, with personalised feedback and consistent attention. Recognition can be individual or collective.

A point to consider

A uniform reward without explanation can seem automatic. Clarify what is being recognized and ensure fairness across different roles.

Make the recognized contribution understandable

Define what is being recognized, by whom, and when. Link the reward to specific feedback on the contribution, with criteria applicable to different roles. Include team-based approaches when the outcome depends on a team. Ask recipients about the meaning of the recognition received: simply distributing rewards doesn't tell you how they perceive it.

Questions to ask your team

  • Do less visible roles have comparable opportunities for recognition?
  • Does the person understand why they are being let go?

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Glossary 2 min

Sales Incentive

A sales incentive aims to encourage specific sales actions through recognition or reward. It can involve an internal sales force or a network of partners. The mechanism must focus on actions that participants can influence and whose quality can be verified.

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